The Value of Cyber Concierge Services

What are Concierge Cyber Services?

Like concierge medicine, concierge cyber services provide organizations with a single source for all things cyber—both in preparation for a breach and in recovering from one—by bringing leading third-party experts to clients. The cyber concierge (consultant) becomes a trusted friend and advocate, helping clients navigate the complex world of cyber threats, laws and regulations.

Cyber Special Ops, LLC is the first consultancy to offer Cyber Concierge Services, with a membership that provides access to a credentialed panel of third-party service providers at rates comparable to those negotiated by leading insurance companies. Cyber Special Ops members receive 24/7 access, a toll-free phone number to connect directly with a cyber concierge, same-day appointments, meetings that last as long as it takes to address their needs, and various other amenities. In exchange for this enhanced access and personal attention, the client pays Cyber Special Ops, which is completely neutral with respect to third-party services and products, a modest annual membership fee.

Doesn’t my insurance provide these claim benefits?

Not necessarily. A cyber claim may invoke coverage under numerous policies including, but not limited to, stand-alone cyber, property, general liability, professional liability, management liability or crime. Even if you have insurance, you may not have access to immediate incident response. Given that time is of the essence, Cyber Special Ops provides its clients with immediate expertise, experience and agility to handle a cyber incident.

Who are Cyber Special Ops third-party service providers?

Our world-class panel is comprised of firms located across the United States, Canada and United Kingdom. An additional benefit is that our third-party service providers are recognized and approved by most stand-alone cyber insurance companies.

To summarize, Cyber Special Ops’ Cyber Concierge Services delivers:

  • Conference calls, as needed
  • Longer appointment times, including a complete review of relevant cyber threats
  • Same day and next day appointment availability, as needed
  • Wellness coaching, including the transfer of cyber risk
  • State of the art information security testing and incident response teams
  • 24/7 access to cyber risk management consultants
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